Ocean Export Coordinator

Mississauga, ON

Position Title: Ocean Export Coordinator
Branch: Mississauga, Ontario
Reports to: Ocean Export Supervisor

Job Purpose:
This role is responsible for daily Ocean Import operations and a high level of customer service.

Primary Duties and Responsibilities:
• Co-ordinate shipment routings with clients, agents and our company / Agent offices.
• Open files and complete all documents accurately (bills of lading, CERS/ B13’s…etc).
• Trace shipments on a daily basis.
• Update clients and agents on status of their shipment.
• Arrange pickup and delivery of shipments with clients (both LCL and FCL).
• Liaison between clients, agents and carriers.
• Issue invoices accurately and within 48 hours if possible.
• Issue intent to claim (whenever needed).
• Accrue pending charges.
• Approve payables.
• Update costs with agents and carriers.
• Request profit share.
• Request and follow up on POD’s and update system.
• Paper save documents.
• Close export files accurately and completely.
• Maintain and update client status report(s).
• File away closed files in boxes in numerical order.
• Reception lunch coverage.
• After hours as required.
• Other tasks as required.

Knowledge, Skills and Abilities:
• Post-secondary education in Logistics or Supply Chain or equivalent.
• CITT or CIFFA certification is considered an asset.
• Knowledge of principles and concepts of the Ocean Import environment.
• 2 to 3 years of industry experience.
• Ability to communicate effectively in English, orally and in writing.
• Organizational Awareness: aware of customer needs and ability to provide awareness of customer needs, and able to provide solid customer service.
• Organizational Skills (prioritize, plan, assign and control).
• Strong Analytical skills.

We are an equal opportunity employer and are committed to a diverse and
inclusive workforce. Accommodations are available upon request for candidates with disabilities taking
part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

What We Offer:
• 5 Paid Personal Days per year
• 3 weeks of vacation per year
• Health and Dental Benefits
• Flexible and collaborative team environment
• Career advancement opportunities
• Employee referral program
• Education subsidy program


Elite Personnel

Elite Personnel

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