Territory Manager

Burnaby, BC

The Territory Manager will be working with our sales team and will be representing our brand and product line in his/her assigned geographical area of focus. This position will focus on growing sales territory through new business prospects and providing an excellent service to new and existing customers. The successful candidate will drive results by using creativity, initiative, consultative selling approach and execution of initiatives required to maintain and grow brand presence and penetration within the territory. 

Job Responsibilities

• Assess local market conditions, identify current and prospective sales opportunities as they pertain to all of our product lines and develop forecasts for your area of focus;  
• Qualify new business prospects and build an active, high potential prospect list for Marvin;
• Solicit and forward orders to Marvin.   You understand and agree that you do not have the authority to accept any orders (on your behalf) nor do you have the authority to enter into any agreement or incur any liability on behalf of Marvin;
• Establish and maintain relationships with business partners and key stakeholders
• Handle customer complaints and comments;
• Maintain a high level of service to existing and new Marvin customers: responding promptly to requests for quotation, delivery and after sales service as well as introducing new products to accounts where applicable;
• Keep accurate records and reports (in our CRM) with respect to sales and prospects;
• Conduct monthly reporting;
• Cooperate fully with the Administration department by enforcing the credit and collection policy.

Requirements

• College Diploma or University Degree (Business Preferred)
• Sales focused with a drive to succeed.
• Must have previous experience building and developing a customer base (preferably in the building / construction materials industry).
• Proven success in gaining the confidence of others combined with the influencing skills to present ideas and alternatives in a persuasive fashion.
• Previous experience using a Customer Relationship Management system such as Salesforce is preferred.
• Must be proficient in the use of MS office applications (Word, Excel, Outlook).
• Fluent in English and Mandarin (Cantonese is a plus)
• Able to work effectively with cross-functional teams and maintain customer goodwill and loyalty.
• Must have passion, care and dedication to deliver superior service to clients.
• Must be able to keep organized to ensure projects are documented properly and all steps are followed in the sales process.
• Must be able to manage multiple projects simultaneously.
• Must have a vehicle with a valid driver’s license.

Work Conditions

• Working in a home office or company office environment
• Flexible hours, including night and weekends (as per customer needs)
• Interaction with employees, management, and the public at large
• Operation of desktop computer and peripherals